This is a comment I made a few years ago in a keynote speech and have made many times since. I also have heard from many who have heard this quip that it made an indelible impression on them. “How can you say you’re never busy?” some have asked in exasperation as if I have more »

Previously, The Wall Street Journal published an article called “The End of Management” about how the management philosophy of the last century will not survive in this one. I agree, and in fact, believed such a concept back in 1999. As my way of stepping into the 21st century with the energy, innovation, and adaptability more »