Management

HUMANagement™

The course is an immersion into the theory and practice of management defined by Jeff Patnaude: “The manager has two areas of management responsibility: Their own behavior and the environment where their people work.”

Utilizing The Judgment Index, The Motive Questionnaire, Assessing Your Managerial Style and The Managerial Climate Survey, essential data is collected weeks prior to the start of the course from the manager’s perspective and five subordinates and serves as a foundation for extraordinary learning and change.

Day One – Managing a High Performance Style

Emotional Intelligence and keen awareness is the single most important factor in contributing toward successful management. Utilizing The Judgment Index for assessing 78 areas of personal and professional management and EQ – Emotional Quotient, this day then examines the results of The Motive Report. Each participant discovers how Achievement, Affiliation and Power are primary forces that drive their behavior. This then leads to the discovery of the six primary management styles of the Manager’s behavior:

Feedback from the self-report and subordinates report help the participant shape their goals for enhancing the High Performance Styles and avoiding the more common Situation Specific Styles.

Day Two – Managing the Unit-Team Climate

There are six dimensions of a high performing work – unit climate that every successful manager must utilize:

Short-Term Dimensions

• Clarity – The degree to which employees understand work goals and job requirements
• Commitment – The level of commitment to goal achievement
• Excellence – Setting high standards and commitment for continuous improvement

Long-Term Dimensions

• Responsibility – Feeling responsible for their work and being self-motivated
• Recognition – Employees feeling as if they are recognized and rewarded for doing good work
• Teamwork – Employees feeling a part of a team and pride in their work unit.

The Manager again receives feedback, this time about his/her work climate- the self-evaluation as well as the subordinate’s perception and then begins to plan what changes to make for a healthier work place.

Managing Your Career and the Coaching of Others

• Work/Life balance and Energy management
• Coaching your Direct Reports
• Giving and receiving feedback

Minimum of 6 participants– maximum of 10

Team Development

The Patnaude Group Inc.’s Team Development process is dependent on the needs of the team, the varied leadership styles of the members and the important challenges they are facing. Using Patrick Lencioni’s book, The Five Dysfunctions of a Team as a starting point, The Patnaude Group Inc. points the participants toward achieving all aspects of a High Performing Team: Trust, Managing Conflict, Commitment, Accountability and Focusing on Results. Through interactive learning, powerful exercises and real life problem solving, intact teams can revolutionize the way they interact and perform.

Supervisor Training

The performance, morale and retention of employees is directly tied to the working relationship between the employee and his/her leader. To ensure that their employees remain productive and contribute to the execution of the organization’s business strategy, today’s leaders can drive performance through effective communication skills learned in fundamentals of supervision.

Participants will gain a greater understanding of their own behaviors and develop skills to effectively communicate with their direct reports based on DiSC behavioral styles. They will identify the type of feedback that individuals need to promote performance and fulfillment. Coaching skills and counseling techniques will enable the participant to transition from output-management to managing the conditions of effective performance.  By confirming purpose, checking for understanding, empathizing and acknowledging verbal and nonverbal behaviors participants will practice active listening skills for driving more effective one-to-one communications.

Self-Management: Work/Life Balance

Learning to flow between the three circles of self-care, relationships and work will bring continuity to your life and yield tremendous benefits in the workplace. The spheres are inextricably linked and greatly affect one another. Based on Jeffrey Patnaude’s book, Living Simultaneously, Balancing Self-Care, Personal Relationships and Work, participants learn how to sustain their ‘work through life balance’ though the Quantum Theory of “Flow” and practice tools for making necessary and often, profound changes to enhance their personal and professional lives.

Coaching Individuals for Personal Productivity

Under the guidance of our trainers who serve as a coach to young aspiring executives, this coaching is directed towards individuals who strive to create more meaningful work and learn how to make a difference. Time Management, Life Management and Relationship Management are the key topics offered in this coaching.